Frequently Asked Questions
What happened to Outlines by Adore Me?
Starting May 2023, we will no longer be providing our personalized styling box service. Thank you for your support and loyalty throughout this journey.
We understand that this transition may raise questions or concerns. Our customer support team is here to assist you during this time. You can reach us at help@outlines.com for any inquiries you may have.
Will I get another box?
No, Outlines is no longer sending out boxes. We hope you enjoyed our personalized styling service. As of May 2023, all active subscriptions will be canceled.
I was charged but I didn’t get a box
All styling fees charged for boxes that were not fulfilled were refunded. If you are still seeing charges on your account, they may be related to previous boxes. We recommend reaching out to our customer care team for assistance at help@outlines.com. They will be able to investigate the charges and provide you with further insights.